Your Data Stays Private
laroking never sells your personal data to third parties for marketing purposes. What you share with us stays with us and is used only to run your account securely and improve your experience.
You Control Your Information
As a laroking player, you have real rights over your data — access, correction, deletion, and the right to restrict how we use it. We make exercising those rights straightforward.
Encryption on Every Layer
All data transmitted between your device and laroking is encrypted using industry-standard TLS. Financial data is handled through PCI-DSS compliant payment processors at all times.
1Who We Are
laroking operates the online gaming platform accessible at laroking.net, offering casino games, live dealer tables, sports betting, poker, jackpot slots, and related services to players in the Philippines. For the purposes of this Privacy Policy, laroking is the data controller responsible for the personal information you provide when using our platform.
This policy applies to all laroking services including the website, any mobile-optimized interfaces, promotional communications, and customer support channels. It applies to all registered players, prospective players who browse the site without registering, and anyone who contacts laroking support directly.
If you have any questions about how laroking handles your personal data, the fastest way to reach us is through live chat on the platform or by emailing support@laroking.net. We are committed to responding to all privacy-related inquiries within 5 business days.
2What Personal Data We Collect
laroking collects personal information in two ways — information you give us directly and information we collect automatically when you use the platform. Here is a breakdown of each category:
Information You Provide Directly
- Identity data: Full legal name, date of birth, gender, and government-issued ID details provided during account registration or KYC verification.
- Contact data: Email address, mobile number, and residential address in the Philippines.
- Financial data: Payment method details used for deposits and withdrawals — such as GCash mobile number, Maya account, bank account number (BDO, BPI, UnionBank), or Visa/Mastercard card details. Full card numbers are never stored by laroking — they are processed directly by our PCI-DSS compliant payment partners.
- Verification documents: Copies of government-issued IDs, selfies, or proof of address submitted during the KYC process.
- Communications data: Messages, emails, and chat transcripts when you contact laroking support.
- Responsible gaming data: Deposit limits, self-exclusion requests, and cooling-off periods you set on your laroking account.
Information Collected Automatically
- Technical data: IP address, browser type and version, device type, operating system, and screen resolution.
- Usage data: Pages visited, games played, session duration, bet history, win/loss records, and feature interactions on the laroking platform.
- Location data: General geographic location derived from your IP address. laroking does not use GPS or precise location tracking.
- Cookie data: Information collected through cookies and similar tracking technologies as described in Section 7 of this policy.
Minimum data principle: laroking only collects personal data that is genuinely necessary for the purposes described in this policy. We do not collect information just because we can — every data point we hold serves a specific, legitimate function.
3How We Collect Your Information
laroking collects your personal data through the following channels:
- Account registration: When you create your laroking account, you provide your name, date of birth, email address, and contact number.
- Deposits and withdrawals: When you fund your account or request a withdrawal, your payment method details are captured and passed to our payment processor.
- KYC verification: When we request identity verification — either as part of standard onboarding or triggered by large withdrawal requests — you submit copies of identification documents directly to laroking.
- Customer support interactions: When you contact laroking via live chat, email, or any other support channel, we record those communications.
- Platform usage: Automatically collected as you browse laroking, play games, and interact with platform features through cookies, server logs, and analytics tools.
- Referral program: If another laroking player refers you through the Refer a Friend program, we may receive your contact information from the referring player.
- Promotions and surveys: If you participate in laroking promotional campaigns or optional surveys, any data you voluntarily submit is collected and stored.
4Why We Use Your Personal Data
laroking uses your personal information for the following specific purposes. Each purpose has a corresponding legal basis explained in Section 5.
| Purpose | What This Means at LaroKing |
|---|---|
| Account management | Creating and maintaining your laroking account, verifying your identity, managing your balance, and processing deposits and withdrawals. |
| Regulatory compliance | Meeting KYC, AML (anti-money laundering), and age verification obligations required under Philippine gaming regulations. |
| Fraud prevention | Detecting and preventing unauthorized account access, bonus abuse, collusion, and other forms of fraudulent activity on laroking. |
| Customer support | Handling your support queries, resolving disputes, reviewing game session logs, and processing responsible gaming requests. |
| Platform improvement | Analyzing how players use laroking to identify bugs, improve navigation, optimize game loading, and enhance the overall player experience. |
| Marketing | Sending promotional offers, bonus announcements, and tournament invitations to laroking players who have opted in to receive them. |
| Responsible gaming | Monitoring gameplay patterns for signs of problem gambling and proactively applying or offering responsible gaming tools as appropriate. |
5Legal Basis for Processing
laroking processes your personal data under one or more of the following legal bases, consistent with the Republic Act No. 10173 (Data Privacy Act of the Philippines) and applicable gaming regulations:
- Contractual necessity: Processing required to provide the laroking gaming service you signed up for — account creation, transaction processing, and access to games.
- Legal obligation: Processing required to comply with Philippine laws and regulations, including PAGCOR-related obligations, AML rules, and age verification requirements.
- Legitimate interests: Processing for fraud prevention, platform security, abuse detection, and analytics — where laroking's legitimate interests do not override your rights and freedoms.
- Consent: Processing for marketing communications. You may withdraw consent to marketing at any time through your laroking account settings or by emailing support.
Data Privacy Act of the Philippines: laroking processes personal data in compliance with Republic Act No. 10173 and its Implementing Rules and Regulations. Filipino players have the data subject rights described in Section 10 of this policy.
6Sharing Your Personal Data
laroking does not sell your personal data. Full stop. We share data only in the following specific, controlled circumstances:
Payment Processors
When you deposit or withdraw funds, your payment details are shared with our PCI-DSS compliant payment partners — including GCash, Maya, GrabPay, Coins.ph, and bank transfer networks — solely to process that transaction. These processors are contractually obligated to handle your data securely and are not permitted to use it for any other purpose.
Identity Verification Partners
KYC documentation may be shared with third-party identity verification providers to validate your identity as required by Philippine gaming regulations. These partners are bound by strict data processing agreements with laroking.
Game Software Providers
laroking licenses games from third-party software providers. Your account identifier and gameplay data may be shared with these providers to the extent necessary to deliver the game and ensure fair play. Personal identity information is not shared with game providers unless specifically required.
Regulatory and Law Enforcement
laroking may be legally required to disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), or other Philippine government authorities when required by law, court order, or regulatory direction.
Business Transfers
In the event that laroking undergoes a merger, acquisition, or sale of assets, player data may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and their rights in relation to it.
No Third-Party Marketing: laroking never provides your personal data to third-party advertisers or data brokers. If you receive unsolicited marketing from another company claiming to represent laroking, please report it to support@laroking.net immediately.
7Cookies and Tracking Technologies
laroking uses cookies and similar tracking technologies to operate the platform, improve functionality, and understand how players use the site. Here is a plain-language explanation of what we use and why:
| Cookie Type | Purpose | Can You Opt Out? |
|---|---|---|
| Essential | Keep you logged in, maintain session state, and enable core platform functions. laroking cannot work without these. | No — platform requires these |
| Functional | Remember your preferences such as language settings, last played games, and display options. | Yes — through browser settings |
| Analytics | Collect anonymized data on how players navigate laroking — which pages are visited most, where players drop off, and how long sessions last. Used to improve the platform. | Yes — through cookie preferences |
| Security | Detect and prevent fraudulent activity, bot traffic, and unauthorized access attempts on laroking accounts. | No — required for security |
You can manage cookies through your browser settings. Disabling non-essential cookies will not prevent you from using laroking, but some features — like remembering your preferred game settings — may not work as smoothly. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.
8How Long We Keep Your Data
laroking retains personal data only for as long as necessary to fulfil the purpose it was collected for, or as required by applicable Philippine law. Specific retention periods are as follows:
- Active account data: Retained for as long as your laroking account is active and for a period of 5 years after account closure — as required under AML regulations.
- Transaction records: Financial transaction history is retained for a minimum of 7 years in compliance with Philippine financial record-keeping requirements.
- KYC documents: Identity verification documents are retained for 5 years from the date of submission or account closure, whichever is later.
- Support communications: Chat logs and email correspondence are retained for 3 years to support dispute resolution and platform improvement.
- Marketing data: Retained until you withdraw consent or request deletion — whichever comes first.
- Gameplay logs: Session and game outcome data is retained for 2 years for dispute resolution and responsible gaming monitoring purposes.
After the applicable retention period expires, laroking securely deletes or anonymizes your personal data so it can no longer be associated with your identity.
9How We Protect Your Data
laroking takes data security seriously and has implemented a layered set of technical and organizational measures to protect your personal information:
- TLS encryption: All data transmitted between your device and laroking's servers is encrypted using TLS 1.2 or higher.
- Password hashing: Account passwords are stored using industry-standard hashing algorithms. laroking staff cannot see your plain-text password.
- Two-factor authentication: Players are encouraged to enable 2FA on their laroking accounts for an additional layer of login security.
- Access controls: Access to player data within laroking's systems is restricted on a strict need-to-know basis. Staff who do not need access to your data for their job do not have it.
- PCI-DSS compliance: Payment card data is handled exclusively through PCI-DSS Level 1 compliant payment processors. laroking's own servers do not store card numbers.
- Security audits: laroking undergoes regular security assessments and penetration testing conducted by independent third parties.
- Fraud monitoring: Automated systems monitor all accounts and transactions on laroking in real time for suspicious activity patterns.
Data Breach Notification: In the unlikely event of a data breach that poses a risk to your rights and freedoms, laroking will notify affected players and the National Privacy Commission within the timeframes required under the Data Privacy Act of the Philippines.
10Your Data Rights as a Filipino Player
Under the Data Privacy Act of the Philippines (Republic Act No. 10173), you have the following rights over the personal data laroking holds about you. To exercise any of these rights, contact support@laroking.net with your registered email address and the specific request.
11Children's Privacy
The laroking platform is strictly for adults aged 21 and over. We do not knowingly collect personal data from anyone under 21 years of age. If we become aware that a minor has registered on laroking, we will immediately close the account, void any transactions, and delete the associated personal data.
If you believe a minor has created a laroking account, please notify us immediately at support@laroking.net. We will investigate and act within 24 hours of receiving the report.
laroking implements age verification as a standard part of the registration process and may conduct additional verification checks on accounts where age is uncertain. These checks use the identity data you provide, cross-referenced with our KYC verification partners where necessary.
12International Data Transfers
laroking is primarily operated for Filipino players and processes most data within infrastructure located in or serving the Philippine market. In some cases — such as where laroking uses internationally based technology providers or game software platforms — your data may be processed in servers located outside the Philippines.
When such transfers occur, laroking ensures that adequate data protection safeguards are in place, including data processing agreements that require the recipient to handle your data to at least the standard required under the Data Privacy Act of the Philippines. We do not transfer data to jurisdictions that lack adequate data protection frameworks without appropriate contractual safeguards.
13Third-Party Links
The laroking website does not include links to third-party websites as a general policy. In the rare cases where informational links appear — for example, in responsible gaming resources referencing PAGCOR support materials — laroking is not responsible for the privacy practices of those external sites. This Privacy Policy applies only to data collected and processed by laroking directly.
Players who follow any external link do so at their own risk, and we recommend reviewing the privacy policy of any third-party site before providing personal information to it.
14Updates to This Privacy Policy
laroking reviews and updates this Privacy Policy periodically to reflect changes in how we operate, changes in technology, or changes in Philippine privacy law. When material updates are made, registered laroking players will be notified by email at least 7 days before the changes take effect.
The effective date at the top of this page reflects when the current version was last updated. We encourage you to review this policy from time to time so you stay informed about how laroking protects your data. Continued use of the laroking platform after changes take effect constitutes acceptance of the updated policy.
Previous versions: Players may request copies of previous versions of this Privacy Policy by contacting support@laroking.net. We maintain a complete version history for transparency and compliance purposes.
15Contact Us About Privacy
For any questions, requests, or concerns related to this Privacy Policy or how laroking handles your personal data, please reach out through the following channels:
- Email: support@laroking.net — mark the subject line "Privacy Request" for faster routing
- Live Chat: Available 24/7 directly on the laroking platform after logging in
- Help Center: Visit our FAQ page for answers to the most common account and privacy questions
We aim to respond to all privacy-related requests within 5 business days. For formal data subject rights requests — such as access, deletion, or correction requests — we will acknowledge receipt within 3 business days and complete the request within 30 days, consistent with the timelines required under the Data Privacy Act of the Philippines.
laroking treats all privacy inquiries seriously. If you feel your concerns have not been adequately addressed, you have the right to escalate the matter to the National Privacy Commission of the Philippines.